This episode of #SmallBiz518 we’re here at the Lofrumento Agency So we approach insurance differently than most insurance agencies. We’re risk managers, We’re looking at risk and protection, so much broader than insurance. As a certified financial planner professional, there’s a lot of different things that I can bring to the table to help people manage the risks that they face. So I’ve been an Allstate agency owner for 14 years, we’ve won countless awards with Allstate based on insurance sales and also customer satisfaction. We rank among the top 2% of Allstate agencies country-wide for our customer satisfaction results, and that’s really important to me. We do our best to rise above and to provide a different customer experience. Many people that are customers of other insurance companies or other agencies when they need something, they call and they get redirected out to an “800” number to self-service or do what they need to do. We’re going to take a hands on approach here, that’s a differentiator for our agency. We like to do a lot of different things in the community. Every year we spend a day down at the Ronald McDonald house, that’s our big event of the year, we raise a lot of money. Over the past three years, we’ve raised over $60,000 dollars for the Ronald McDonald house. and donated countless hours of volunteer time. We also support, through sponsorships, a number of other organizations. I’ve got a great team of licensed, experienced, insurance agents on staff. Even though it’s my name on the door, it’s really my staff that deserves the credit. That wraps it up for this episode of #SmallBiz518 Contact John and his team at 518-877-7447 or visit them on Facebook.