New owners almost always ask about insurance and personal safety, and rightfully so. These are two of the most important considerations when owning a vehicle or renting one out on the Turo marketplace. When it comes to insurance and personal safety, we’ve got you covered. In this video, we’ll walk you through our
trust and safety protections. As an owner you’re covered during each trip within the US and Canada with our $1 million liability insurance ($2 million for Canadian car owners). You’re covered during the delivery period
as well. Your car is also protected against physical damage up to its actual cash value up to $75,000, subject to our terms of service. While your car is being rented out, Turo’s insurance acts as the primary policy on the car. But if you do have to file a claim, your insurance premiums shouldn’t be affected. And remember, download and print your Turo insurance card and keep it in your car’s glove box at all times. Safety-wise, we vet each traveler against our eligibility criteria to ensure that only the most reliable and trustworthy people rent from our marketplace. For more information about our trust and safety protection, go to support.turo.com. And lastly, you’re not alone. We’re always just a phone call away. From our emergency line and roadside assistance to our responsive claims team, we’ll be there for you every step of the way. If you have any additional questions, feel
free to go to support.turo.com.